Fusion64 skin help needed (still in queued status)

[pappybro]

Hello , Admin
I bought fusion64 skin , transiction fully completed in my paypal and money deducted , but when i log on to your site and see my order , i found it on queued status , and gross total- $31.00usd , and totally paid - $0.00 ? why is this so?
I have successfully paid , but why this error? its almost 10 hours gone and no status changed , I really need the skin , but iam feeling helpless here is my email of paypal details iam attaching it.
Please release my download as soon as possible.

[CustomerService]

Hello,

You actually made two orders.

The first order hit the fraud filter last night. On manual review, it was rejected because you had not placed a proper license domain.

Your second order obviously also hit the fraud filter (ip distance from ISP distance, which is sometimes faulty) this morning, had a proper license domain and was approved.

Your first order was refunded in full, of course. :D

Let me know if you encounter any more obstacles.