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View Full Version : No DL after nearly 24hrs??


netrover
01-06-2008, 05:27 AM
Hi there,

I read in the faq before I purchased and quote "Instant downloads and re-downloading".

I know there is a big time difference as I am UK but I am still concerned because I was getting quick replies to my pre-sales emails.

It's half way through Sunday here now and I had hoped it would be quicker so I could get stuff done before I have to go back to work tomorrow.

Are there any problems as I do a lot of ecommerce sales and don't normally have to wait as long as this.

I'm gutted!!

CustomerService
01-06-2008, 10:00 AM
I apologize, things run a bit slowly around here during the weekends and your order was given a false positive in the fraud filter, so thus the need for a manual review.

You're all set now.