Login problems

[luxmail]

Im try to buy a theme, but when it is the moment to loging to my account i got this error " Error communicating with server " for 2 days it gave me same error. i really want to buy one of your themes.
best regards

[CustomerService]

Where are you ordering from? I've banned entire countries (like Singapore, the fraud capital of the universe). Where are you try to "log in"? You mean the order form or that you really just trying to log in with an account you had already created?

I tested things as best I could and can't find any issues. Plus, I've received orders in the last past two days without issues.

Thanks for the additional information.

(moving to pre-sales)